About TASS Travel

Tass travel is an on-line hotel booking system
We are constantly improving our internet-based service to make it more efficient and to save time for you - our customers.

Our advantages:

  • Free and flexible bookings
    We don't charge your credit card and you pay no reservation fees. You pay for your stay at the hotel.

  • Great choice of hotels
    Regularly updated hotel information covering everything from small budget hotels to 5-star luxury hotels worldwide.

  • Low prices
    We make direct hotel deals, cut out intermediaries to offer you our best price guarantee.

  • Simply structured content
    The simplicity of Travel.itar-tass.com allows you to choose a hotel quickly and easily.

  • Unbiased reviews
    Take the advice of travelers who who have stayed in the hotels listed and make a better choice.

  • Convenient hotel selection
    To find the hotel most suitable for your needs. From romantic-getaway, to business-trips or family vacations.

  • High level of security
    Our expert team uses the latest security technology to keep your personal data, such as credit card details confidential.

  • Benefits for hoteliers
    We offer you a simple and cost-effective way to connect to business and leisure travelers around the world.

Terms & Conditions

Service description
We act as an intermediary between hotels and users. This enables our site users to search and book hotel accommodation online. The hotel descriptions we provide is based on information provided by hotels. Although we do our utmost best to ensure that all information provided on this website is accurate, we cannot guarantee that all information is correct.

The prices on our site are very competitive. All prices on the Travel.itar-tass.com website are per room for your entire stay, unless stated differently. These prices can be changed by the hotels. We show the price we get from the hotel for this room for the dates you select. These are neither rack rates nor competitors' rates. Please check the room details to see what is included in the price and what is not.

Privacy
We respect your privacy. We will not give your personal information to third parties under any circumstances. Please have a look at our Privacy Policy for further information.

Credit card guarantee
Hotels require credit card details in order to guarantee your reservation. Your credit card information are sent directly to the hotel you reserve. When you make a booking you will automatically enter into an agreement with the hotel you have chosen. Please be assured that some hotels can charge your credit card while booking and some not. So you should check the hotel's policies carefully.
Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details. Our SSL certificate has been issued by Thawte. Therefore we can guarantee that every transaction made is 100% safe.


Best price guarantee
Travel.itar-tass.com provides you with the lowest room rates. If you find the same hotel room online, with the same booking conditions at a lower price within 24 hours of booking – we will refund the difference. To get the refund, please provide us with the details of the cheaper rate within 24 hours from the moment of making your reservation.

Cancellation
Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully. If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which is in most cases the equivalent of one night's stay. Note, we don't charge you any cancellation fees whatsoever. But some hotels may charge your credit card. You should check the hotel's policies.

Cardholder’s responsibilities
Travel.itar-tass.com maintains all authority to terminate or change any aspect of the site at any time. These Terms constitute the entire agreement between you and Travel.itar-tass.com concerning the Site. No waiver of any term of these Terms shall be considered a further or continuing waiver of such term or any other term, and the failure of either party to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. The English language text of these Terms and Conditions shall prevail over any translations thereof.

Disclaimer
Travel.itar-tass.com has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason the hotels remain responsible for the correctness of this information. Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate.

Unless stated otherwise, the copyright of the material on this website is copyright of Travel.itar-tass.com.

Privacy statement

Privacy Policy
We take our responsibility regarding your privacy, very seriously. The information we request when making your reservation, is asked for in order to offer you a professional service.
We only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, with your explicit consent. We reserve the right to disclose your personal information to certain permitted third parties including members of our own group, trusted partners, some of whom are located outside the European Economic Area, and our own professional advisers.

Credit Card information
We will not charge your credit card. Your credit card information is only required to guarantee your booking. You pay for your stay at the hotel.
Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte.

Our server and network are protected by firewalls against unauthorized access making it totally safe to send us your credit card details.
Your credit card details will be kept until your arrival date at the hotel. After this date the details will be destroyed.

Control over your data
You always have the right to review the personal data you have stored with us. Please state 'request personal data' in the subject line of your email. If your personal data is incorrect, we will change it at your request. You can also ask us to remove your personal data from our database by sending us an email to the same email address.

When do we send you emails?
After you have made a booking you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as guarantee of the reservation. Sometimes we may send feedback emails after your stay at the hotel. If you do not wish to give us your opinion, you can let us know and we wil not request any further feedback. In the reservation process you can request our newsletter, which contains special offers and more information sent to your email.
But, if you no longer wish to receive emails from us, you can simply click on the unsubscribe link.

Our contact details
Travel.itar-tass.com is an on-line hotel booking system devised by fast-growing European company Ciliara Trading Limited, which is a private limited liability company, incorporated under the laws of Cyprus. VAT Number is CY 10157423i.

If you have any suggestions or remarks about this privacy statement, please send us an email to: customer.service@Travel.itar-tass.com or call us at +44 (0)20 3026 5047.

How we judge?

The aggregation process

The judging process begins with the collection of actual guest reviews made throughout the calendar year – from January 1 to December 31. Then the percentage of guests that rated the accommodation favourably be it “good”, “very good” or “excellent” are found.

Reviews are measured and combined depending on destination.

Other factors are considered in individual categories – for example when selecting the winners, finalists, highly recommended and recommended hotels in the “romantic” category, reviews left by couples are more influential.

  • We take the percentage of travellers who recommend accommodation at a country, regional and city or specific destination level for accommodation type, theme and star rating.
  • The accommodation rating is then compared with the average rating for accommodation at the same destination.
  • The accommodation’s average price per night for two people is then compared with the average price for the destination. The average price by destination is calculated across 2, 3 and 4-star hotels.
  • The final rating and price scores are then used to calculate the value score.

Benefits for travellers

The value score awarded to accommodation gives travellers assurance that the properties listed offer the best value for money in any destination.


Benefits for travellers

Best, Highly Recommended and Recommended accommodation will be automatically given a hotel award badge and presented with a certificate.

  • Showcase your success.
  • Stand out from your competitors.
  • Attract more guests.
  • Display your success via special badges tailor-made to be displayed on your hotel’s website.

About

The World Hotel Awards by Travel.itar-tass.com were established with the goal of providing traveller with lists of the best value for money accommodation in any destination worldwide.

Our awards are given after measuring and calculating a value for money score to generate lists for any destination.

To do this we:

  • Aggregate data from 18 global and local review sites.
  • Analyse more than 3 billion guest reviews for 300,000-plus accommodation types and categories.
  • Use an algorithm that measures the value score. The score is based on the level of customer satisfaction in the type of accommodation compared to the price you pay. This then allows us to list the best, highly recommended and recommended accommodation in every category.

The awards apply to any type of accommodation, from hotels to villas and apartments. Accommodation is awarded at a country, regional and city or specific destination level for accommodation type, theme and star rating.

The Best, Highly Recommended, and Recommended accommodation is awarded.